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27 Dec 2013 19:57 - 27 Dec 2013 19:57
Replied by sozzled on topic Kunena, CB integration issues - please help

Kunena, CB integration issues - please help

Category: Community Builder

G'day, jsmith, and welcome to Kunena.

If I correctly understand your current situation, you already have the means to create two completely different Community Builder user profiles - one for doctors and one for patients. Is that correct? If this is correct I must congratulate you on your innovation because I was not aware that this could be achieved.

If I correctly understood your question, you want to use two different Community Builder profiles within the Kunena forum. Is that correct?

As you would be aware, Kunena allows you to set up your forum to link members' accounts to the standard Kunena user profile - like we use here at www.kunena.org - or to link accounts to CB or JomSocial. Without knowing anything about how you have configured Kunena in your case, I am guessing that you have integrated Kunena to work with CB. When you say that "patients are allowed to sign up in the forum" I am not 100% sure that I follow your meaning.

Kunena uses whatever registration process you have defined for your site. There is no "Kunena user registration process". We have discussed this issue many times in the topic User registration and/or general login issues . Because I am not sure what process you are using to define the user registration process you're using, I am not sure how we can assist you with your problem. I am not sure if this is a Kunena issue or a Community Builder issue.

I think your question comes down to this: "How can I make it so when a patient uses the forum, their profile is only a 'forum' profile and not the profile used by doctors?" In other words - if I correctly understand your question - you want to use two different user profiling systems: a Kunena user profile for patients and a CB user profile system for doctors. Is that correct?
18 Nov 2013 00:13
Replied by sozzled on topic Email not sent when requesting password

User registration and/or general login issues

Category: Miscellaneous, off-topic and general Joomla

I am not sure if this is a Kunena problem or a Joomla problem. Generally-speaking, Kunena uses whatever Joomla uses to send emails to people who have forgotten their password. This is mentioned in the general advice given in the topic User registration and/or general login issues .

Because Kunena uses whatever Joomla uses to send emails to people who are requesting details of a forgotten password, I am not sure if this is, strictly speaking, a Kunena issue. We are using K 3.0.3 at this website here, too. Have you tried using the feature here at www.kunena.org and what happens when you use it? Does it work here at this website , yes or not? :dry:

If the "password reminder" feature does not work here then you may have found a defect in K 3.0.3. It would be good to know what you discover when you test the feature here at this website. Thanks. :)
13 Nov 2013 21:49
Replied by sozzled on topic Warning - JFTP: :rename: Bad response - Rename failed error after installation

Warning - JFTP: :rename: Bad response - Rename failed error after installation

Category: Miscellaneous, off-topic and general Joomla

anate wrote: I installed K 3.0.1 on Joomla 3.1 and configured the forum. The installation went fine ...

This topic was originally created in the K 3.0 Installation and Upgrade category. This category is normally used when people have problems with the actual installation process and should not be confused with problems that people may encounter after they have successfully installed Kunena.

anate wrote: When I login or register a new user I am getting

Warning - JFTP: :rename: Bad response - Rename failed

This problem relates to user registration. As we have written on this forum before - see the FAQs page where this is written -
Kunena is not responsible for user registration or login to your website

I have moved this topic to the Miscellaneous, off-topic and general Joomla category because we are discussing a general Joomla issue.

marcedwin wrote:

I don't think this is the right solution. I need the FTP layer, and with this solution its not available. Arent there other options?

I am not going to question whether it is a good idea or a bad idea to enable the Joomla FTP layer. There are hundreds of discussions on the Joomla forum that discuss this issue. The point I want to make is that enabling the Joomla FTP layer is not something directly related to Kunena.

I suggest you write to the Joomla forum with the question "Is it a good idea to enable the Joomla FTP layer?" and see what responses you get. Perhaps you might like to summarise the body of opinion about using the Joomla FTP layer and present your findings here.

My own preference is to not enable the Joomla FTP layer on any of my Joomla websites. Like Jiminmonka wrote earlier, I use FileZilla for my FTP needs.
12 Nov 2013 09:27
Replied by sozzled on topic all my Kunena users can not log on to site after upgrading

User registration and/or general login issues

Category: Miscellaneous, off-topic and general Joomla

*** Topics merged ***

Please see msg #2 of this topic for our advice concerning your problem. Kunena is not responsible for how users login to your website.

I hope this advice helps. :)
06 Nov 2013 06:06
Replied by sozzled on topic Several how-to questions

Several how-to questions

Category: K 3.0 General Questions Archive

G'day, Steve, and welcome to Kunena.

We prefer one subject per topic - easier for us to help you and easier for others to find information on the same subject if that's what they're looking for.

Quick answers to your questions:

1. How to require that new users fill in specific fields in their user profile?
How do we handle this with existing users?

Good question and a tough one to answer. This is kind of "off-topic" (we normally do "off-topic", general site/forum management tips and ideas in our Miscellaneous, off-topic and general Joomla category - there may be something in there) but I don't know how you force people to complete certain parts of the Kunena user profile.

You can ensure that certain things have to be completed during user registration but, because the Kunena user profile is created automatically afer the Joomla user process has completed (and the user carries out the registration authentication prcess) making sure that certan data is updated is a tough ask. Best suggestion that I have is to write an article or two, outlining your expectations of what you want your community members to do, that instructs them about what they might like to update after they've joined.

2. How can we do some sort of tickertape or scrolling banner message? We need to do a better job grabbing the attention of our users for documentation updates.

This is more of a site design issue than something that is reliant upon Kunena. My own personal opinion is that scrolling/flashing/animated things tend to confuse people and most human beings dislike distractions. It's tough enough, normally, without distractions like scrolling banners getting into the act, to keep people focused on the core business ... which is all about the discussiont the people have on the forum. I'm not really sure how to address this question except to say, if you really want it, there are probably a dozen or more modules on the JED that will do this for you. Personally, I wouldn't do it, but we're talking about your site not the ones I design and build.

3. How can we just ditch the spambots javascript in the subscription notifications. It is causing issues for some of our users... getting caught in spam filters.

That's a really curly question. I don't know. I think it's a Joomla thing. You might like to enquire at forum.joomla.org. I'm just a user, I'm not a developer. Perhaps someone else in the community can answer you better than me.

4. Is there a way to pin a topic to the top of Recent Topics?

I'm not too sure I understand what you mean. "Pin" how? You can make a forum announcement (like we do here at www.kunena.org) which is always "pinned" on the Recent Topics and main Index pages. Search for "announcement" in the subject field on this forum to learn more about how to make one.

I hope this helps
03 Nov 2013 21:43 - 03 Nov 2013 21:46
Replied by sozzled on topic Can't edit profile (gray tabs)

Can't edit profile (gray tabs)

Category: K 3.0 General Questions

klemen666 wrote: So there really is conflict with template and forum.

Apparently there is a conflict. Thank you very much for trying our suggestions and for identifying the cause of your problem.

klemen666 wrote: I deleted original categories in forum and added my own.

No problems; of course you can do that. :)

klemen666 wrote: But were you able to sign in the forum? Because i have disabled new user registration!

No, I did not attempt to sign into your forum. For our own protection, we have a policy of not registering ourselves with users' sites. If people require us to login to test the conditions that are creating problems, it is up to those people to create a test account that we can use and provide us with the login details. We did not need to login to your site to verify the problem but thank you for your concerns. :)

klemen666 wrote: Is there any chance i can use my template with Kunena Forum as I would love to use them both!

This is really the heart of the matter. I suggest that you read My Joomla site template makes a mess of Kunena ... and Which came first? The template or the forum?

In your case I suggest that you go back to the people where you purchased your Joomla site template and ask them the question about whether they have way to make their design work with Kunena. From the sounds of things, they have included some extra Javascript with their design that interferes with the workings of the Joomla Mootools Javascript library (and, for K 3.0.3 you need the Joomla Mootools Javascript library to work or else Kunena will not work). My guess is that the Joomla site template loads jQuery in "non-compatibility" mode. That's something you can ask your Joomla site template author about.

Theoretically it should be possible to make your Joomla site template design work with K 3.0.3 but that's something you need to investigate yourself. The question eventually may come down to using the Joomla site template but not having a forum (designed for Joomla) on your site.
30 Oct 2013 21:17
Replied by sozzled on topic Unable to log in

User registration and/or general login issues

Category: Miscellaneous, off-topic and general Joomla

*** Topics merged ***

G'day, rnunn, and welcome to Kunena. Please see msg #2 of this topic for our advice concerning your problem. I hope this helps. :)
04 Oct 2013 21:44
Replied by sozzled on topic User registration enable as default?

User registration and/or general login issues

Category: Miscellaneous, off-topic and general Joomla

*** Topics merged ***

G'day, wart, and welcome to Kunena. Please see msg #2 of this topic for the answer to your question. I hope this helps. :)
23 Sep 2013 19:02 - 23 Sep 2013 19:03
Replied by sozzled on topic How to change the User Account Notification email to add user profile?

User registration and/or general login issues

Category: Miscellaneous, off-topic and general Joomla

*** Topics merged ***

anate: Your question is almost exactly the same question asked by you earlier. The answer is also the same.
  • Kunena is not responsible for user account registration.
  • Kunena is not responsible for sending out the emails that tell people that their accounts need to be activated before they can login.
  • Kunena is not responsible for the format, the safe delivery of, or the correctness of account activation emails.
  • Kunena is not responsible for issues relating to account registration.
  • These are Joomla matters or these are matters involving other software
  • .
If you have questions about how to change the account activation emails then please ask your questions on the Joomla forum .
02 Sep 2013 22:41
Replied by sozzled on topic user age detect and redirect

user age detect and redirect

Category: Miscellaneous, off-topic and general Joomla

*** Topics merged ***

This might also help:

sozzled wrote: We have a standard answer to these kinds of questions.

One of the most important things, that many people fail to understand, is that, unlike free-standing web-based discussion forums, there is no "forum registration" procedure that users are required to do. Kunena is a Joomla component. In other words, in order for your users to use the Joomla components that you have installed on your Joomla website, your users have to go through whatever Joomla user registration procedure that you have setup for your users; populating the Kunena user profiles is performed automatically after that.

So, while Kunena has its own database table that holds extra information about the forum users, there is no such thing as a Kunena "user registration procedure" per se that is independent of the site registration procedure. There is no such thing as a Kunena "registration page" page - there is only the "registration page" page created by the Joomla component that handles site registration.

It is very important to realise the distinction.

On the one hand, free-standing forums (e.g. phpBB, SMF, punBB, etc.) all have their own forum registration procedures that operate independently of other components that people may have installed on their websites (and that's one of the reasons that makes them more complicated if people want to use them with Joomla). On the other hand Kunena does not have a separate forum registration procedure. I do not know how many times we have tried to get this message across but people still think that there's some kind of "forum registration" when there isn't one. People still confuse forum registration with site registration and Kunena is not responsible for site registration nor with issues arising from site registration.

So that's why your topic has been merged here (together with other questions asked on this forum over time) on the subject of "forum registration" problems.


Cheers and good luck. :)
26 Aug 2013 21:05
Replied by sozzled on topic Registering a specific group

Registering a specific group

Category: K 2.0 General Questions

G'day, ivanalaman, and welcome to Kunena.

I am not sure that I understand your problem, no.

Yes, it's possible to restrict the ability of your forum users, to be able to let some of your users view what is posted on your forum but not be able to create new topics or reply to existing topics while, also, allowing other users of your forum who can view topics, create new topics, or reply to existing topics. This is done using the Kunena Category Manager.

The subject of this topic is "Registering a specific group" and I do not understand what your question about "user registration" has to do with Kunena,

ivanalaman wrote: I want to register students to able post in the forum! Is this possible?

Yes, you (as the site administrator) can register any user account that you like; you (as the site administrator) can assign to your user accounts with all manner of ACL rights that you like. You can assign, to any forum category, which ACL groups can view, create new topics or reply to existing topics, that you like.

In effect, the short answer to your original question is yes. :)
22 Aug 2013 20:15 - 23 Sep 2013 19:04
Replied by sozzled on topic You can change the activation e-mail and notifications. How?

User registration and/or general login issues

Category: Miscellaneous, off-topic and general Joomla

*** Topics merged ***

moliveira: Your question is almost exactly the same question asked by anate yesterday. The answer is also the same.
  • Kunena is not responsible for user account registration.
  • Kunena is not responsible for sending out the emails that tell people that their accounts need to be activated before they can login.
  • Kunena is not responsible for the format, the safe delivery of, or the correctness of account activation emails.
  • Kunena is not responsible for issues relating to account registration.
  • These are Joomla matters or these are matters involving other software
  • .
If you have questions about how to change the account activation emails then please ask your questions on the Joomla forum .
14 Aug 2013 20:56 - 15 Aug 2013 00:08
Replied by sozzled on topic Module Assignment problem regarding forum registration

User registration and/or general login issues

Category: Miscellaneous, off-topic and general Joomla

*** Topics merged ***

We have a standard answer to these kinds of questions.

One of the most important things, that many people fail to understand, is that, unlike free-standing web-based discussion forums, there is no "forum registration" procedure that users are required to do. Kunena is a Joomla component. In other words, in order for your users to use the Joomla components that you have installed on your Joomla website, your users have to go through whatever Joomla user registration procedure that you have setup for your users; populating the Kunena user profiles is performed automatically after that.

So, while Kunena has its own database table that holds extra information about the forum users, there is no such thing as a Kunena "user registration procedure" per se that is independent of the site registration procedure. There is no such thing as a Kunena "registration page" page - there is only the "registration page" page created by the Joomla component that handles site registration.

It is very important to realise the distinction.

On the one hand, free-standing forums (e.g. phpBB, SMF, punBB, etc.) all have their own forum registration procedures that operate independently of other components that people may have installed on their websites (and that's one of the reasons that makes them more complicated if people want to use them with Joomla). On the other hand Kunena does not have a separate forum registration procedure. I do not know how many times we have tried to get this message across but people still think that there's some kind of "forum registration" when there isn't one. People still confuse forum registration with site registration and Kunena is not responsible for site registration nor with issues arising from site registration.

Perhaps msg #2 of this topic may make this point clearer.

So that's why your topic has been merged here, together with many other questions asked on this forum over time, on the subject of "forum registration" problems.

We know nothing about the "module" you are using or whether this "module" works in Joomla or how this "module" interacts with Joomla or with Kunena. I'm sorry but, in this matter, we can't really assist you. My personal advice is to stick with good old, no-frills Joomla user registration and you probably won't have any problems; however, you use whatever you choose to use because it's your site, not mine, after all.

Cheers and good luck.
08 Aug 2013 02:35 - 08 Aug 2013 02:39
Replied by sozzled on topic [Topic closed - no response from user] Error: Empty solution not allowed

[Topic closed - no response from user] Error: Empty solution not allowed

Category: K 3.0 Support Archive

webtomix wrote: When a new user attempts to create an account, the error message comes back Error: Empty solution not allowed

This has nothing to do with Kunena. Please see the FAQs page where you will see written:

Kunena is not responsible for user registration or login to your website.

webtomix wrote: I had posted this before and it has disappeared.

Your topic was moved and merged with another topic that deals with this matter. If you click the menu item My Topics above, you can see where all your messages are. You can also find your messages if you go to your user profile. See also Why are my questions being deleted from this forum?
16 Jul 2013 22:51 - 16 Jul 2013 23:17
Replied by sozzled on topic Auto Email Content/Information/Instructions

Auto Email Content/Information/Instructions

Category: K 3.0 General Questions Archive

Did you read the Wiki article Where is the language file? ? This article gives you details of the files used by Kunena when Kunena displays infomation on the forum as well as information displayed in emails generated when people subscribe to topics or emails sent to administrators and moderators when someone posts a message on your forum.

As you see in the FAQs page, Kunena is not responsible (in any way) for what happens when a new account is registered on your site. Therefore, any emails sent as part of the account registration/confirmation process are not handled by Kunena.

So, the answer here depends on knowing a couple of things:

(1) What emails, specifically, are we discussing; if you are discussing emails sent during the account registration process (that ask for a user to click a link to confirm their registration) that's not handled by Kunena.

(2) Are we discussing the emails sent to administrators or moderators when someone posts a new message on your forum? The answer also depends on how you have configured Kunena. Your configuration report may help us.

(3) What information, specifically, do you want to change?
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