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K5.1.1 is released (10 Jun 2018)

The Kunena team is pleased to announce Kunena 5.1.1 [K 5.1.1].
Please read the blog post for information:

× Topics must relate to a currently supported version of Kunena. If you are unsure what is the current supported version of Kunena, please go to the download page.

If you are having problems then, for your own benefit, it would save us all a lot of time if you would kindly post your configuration report when you ask for help from this forum. If you do not post your configuration report we will not ask you for it but you will probably not get your problem solved, either.

Question Problem with email

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3 weeks 1 day ago #11 by milstanyu
Replied by milstanyu on topic Problem with email
I confirm, Kunena mails are not sent to the moderators. Joomla emails are sent normally. This is my configuration:

This message contains confidential information

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information
htaccess: Exists | PHP environment: Max execution time: 300 seconds | Max execution memory: 128M | Max file upload: 256M

Kunena menu details:

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Joomla default template details : HJT | author: HotJoomlaTemplates.com | version: 1.0 | creationdate: December 2008

Kunena default template details : Crypsis | author: Kunena Team | version: 5.1.0 | creationdate: 2018-05-13

Kunena template params:

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Kunena version detailed: Kunena 5.1.0 | 2018-05-13 [ Ariel ]
| Kunena detailed configuration:

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| Kunena integration settings:
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| Joomla! detailed language files installed:
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Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: None


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3 weeks 19 hours ago #12 by 810
Replied by 810 on topic Problem with email
did you set a Visible E-mail Recipient on the kunena config?

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2 weeks 5 days ago #13 by djos
Replied by djos on topic Problem with email
I have same problem

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2 weeks 5 days ago #14 by milstanyu
Replied by milstanyu on topic Problem with email
I entered a valid email address in Visible E-mail Recipient on the kunena config, but moderators are still not receiving any emails. No notifications about new topics, no notifications about replies.
Also, I checked logs of my SMTP provider (mailgun.com) and there are no traces that emails are even tried to be sent.
At the same time, Joomla emails are sent normally.

Thanks

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The following user(s) said Thank You: djos

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2 weeks 5 days ago #15 by Bigbunny
Replied by Bigbunny on topic Problem with email
Sometimes these issues don't relate to Kunena. I have had issues in the past where something similar happened and we tried everything we could in both Kunena and Jomsocial but email notifications never materialised. On two hosts SG and Inmotion we had this issue, but when we moved to Rochen they suddenly started to run. The problem was that the backlog was sent out so an apology had to be given to all recipients. The only difference I could see was that Rochen ran Cloudlinux and Litespeed as the web server where the others didn't, but it ids more likely to do with the configuration by the hosting company.

Also, though unlikely in this case, if your DMARC for email is either not set up, or not set up correctly the emails may be dropped by either the relay or during transit or by the recipients end. f at the relay end, that is whoever is hosting your email that may mean that is does not appear in the sent box or draft. The likes of Google, Yahoo, Paypal, etc all do this. This can also affect any payments via the paypal and other gateways as they require the DMARC to be set up properly

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2 weeks 4 days ago #16 by fiat4x4.gr
Replied by fiat4x4.gr on topic Problem with email
My humble opinion is that this problem is related to Kunena. I haven't this problem in the past, never. This problem it show up when I update from 5.0.13 Meerkat to 5.1.0 Ariel a few days ago.

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2 weeks 3 days ago #17 by milstanyu
Replied by milstanyu on topic Problem with email

fiat4x4.gr wrote: My humble opinion is that this problem is related to Kunena. I haven't this problem in the past, never. This problem it show up when I update from 5.0.13 Meerkat to 5.1.0 Ariel a few days ago.


Exactly the same thing happened to me. Worked fine before I upgraded to 5.1.0. No email settings are changed recently.

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2 weeks 2 days ago #18 by gearit
Replied by gearit on topic Problem with email
Here the same.
I've just created a new post about that.
Now found this thread.

My previous situation is:
- joomla 3.8.x
- smtp.com + google engine which forbid port 25, so smtp requests are on 2525
- kunena 5.0 + blueeagle 1.0.4 was rurnning

Now, after upgrading to 5.1 email aren't working.
I updated the blueagle to 1.0.5 and still not working.

Note: other joomla modules are working properly.

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