Solved Moderators Not Receiving New Topic/New Post Emails

Hey Matias, do you have the patch files for this fix so I can give it a quick test?

Matias

I have spent a long time today trying to pin down two problems in Kunena 2.0 (on J! 1.5). One is relevant to this thread.

I think there is a small bug introduced in administrator/components/com_kunena/libraries/forum/message/message.php, sendNotification function.

Around line 140 it reads:

if ($this->hold > 1) {
return;
} elseif ($this->hold == 1) {
$mailsubs = 0;
$mailmods = (bool) $config->mailmod;
$mailadmins = (bool) $config->mailadmin;
} else {
$mailsubs = (bool) $config->allowsubscriptions;
$mailmods = 0;
$mailadmins = 0;
}


By the looks of it this is meant to:
1) hold notifications if an edit
2) if for moderation before posting, notify mods and admins
3) if for posting, notify subscribers

But, this misses sending notifications to mods and admins if for posting without moderation, even if you have set to notify admins and/or mods.

My adjustment, v simple of course:


if ($this->hold > 1) {
return;
} elseif ($this->hold == 1) {
$mailsubs = 0;
$mailmods = (bool) $config->mailmod;
$mailadmins = (bool) $config->mailadmin;
} else {
$mailsubs = (bool) $config->allowsubscriptions;
$mailmods = (bool) $config->mailmod;
$mailadmins = (bool) $config->mailadmin;
}


Matt

Oh, Already in the git by mahagr, #916

Therefore, this issue should now be solved by K 2.0.1. Correct?

sozzled wrote: Therefore, this issue should now be solved by K 2.0.1. Correct?

After upgrade to 2.0.1 the issue is solved! Great! Keep up the good work guys!

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930	Forum (2)	mmenu	view=home&defaultmenu=884	bladder-cancer-forum-2
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931	Forum crap date	mmenu	view=home&defaultmenu=799	bladder-cancer-forumcrappy

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Kunena version detailed: Kunena 2.0.4 | 2013-01-18 [ Pharmacopoeia ]
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I have exact problem and I am using Kunena 2.0.4 and Joomla 2.5.8.

The fix was applied for 2.0.1 but I still have the problem?

I ran the url to see who gets emails
"Try this url in your site:
/administrator/index.php?option=com_kunena&view=tools&layout=subscriptions&id=XXX
Where XXX is topic id (seen in SEF URLs just before topic name)

It should display who gets email for that topic and why (three numbers are: subscribed, moderator, administrator). "

I am assuming that if they have a number 1 in the column that means they are set to yes or on.
I am assuming it does not mean the number of emails they have received.
I am assuming that if their in this list they must have received an email or are set to receive an email in one of the 3 categories subscribed, moderator, administrator

The people I have assigned as moderators for the category do not show up as receiving emails in the list for my url, they do not show up as moderators in this list?

In fact one person who is not assigned as a moderator does show up in this list as a moderator?

They show up as administrators and they are in the list but they are not receiving emails when a post is made in their category?

In the edit category and then moderation tab I see the list of moderators they all have checkboxes that are empty to the left and the published column on the right is blank.

If I check one and save nothing happens?
Why is the publishedd column blank it used show green check marks in Joomla 1.5 and the old 1.5 kunena?

OK found it the image is blank in firefox and the red x shows in IE.
The path to the green checkmark that is supposed to be there is
/administrator/images/tick.png
Of course that path does not exist?

Should I create the folder and path ?
What does the checkbox actually do?

Well what a an escapade this was!!!!

Turns out part of the fix is this:
If you go into the user manager and select the person you want to be a moderator.

You select is moderator? "yes"
Then you pick the Global Moderator and no other categories leave them all unselected.

Now when I go to the URL that shows the list for the category they show up as moderators.

Next step is to verify they get the emails????

I can provide you with super user access.

update is Idiscovered the two moderators not getting emails were using comcast.

Found that comcast is blocking port 25

However this morning these two moderators received an email confirmation from one of the categories, category #3

They have not received the notifications from any of the other categories,

Can you help me isolate or choose an option to troubleshoot this?