Merged Sometimes users get: "You do not have permissions to access this page"

I am not particularly interested in j4age - which is still in beta testing - because I do not know what it does or how it relates to ordinary users receiving "you do not have permissions to access this page" messages. Let us focus on what we do know, please:

(1) I need to see the configuration report of one website that has this problem, please.

(2) I need to see one example of a working URL that results in "access denied". In other words, something we can click.

(3) I need to see a screenshot of the Permissions tab of the category that relates to (2) above.

Can you do these things for us please?

Hi Sozzled

This Problem is much more widespread than you think. If the search engines are not able to list our forums correctly, this becomes a MAJOR PROBLEM. (107,000 examples showing on Google for Kunena)

Please Use the program I suggested, It will allow you to check your forum logs (Even though the program is still Beta)

'''''''''''''''''''''''''''
Do a search on Google or Bing. (I used Kunena as an example, so you can check the Kunena forum.)


Kunena :: Access Denied

Pop you own forums name with Your Forum Name :: Access Denied to see if it affects you.

It is not up to us to research these things when we do not know where we should start to look. You have given us the addresses of two websites and, in effect, said "there's a needle in this haystack, go find it." Without anything guiding me, I spent no more than one minute trying to find one example of "you do not have permissions to access this page" on one of your sites; I did not find one example. If this is such a major problem, I should expect to be able to find an example instantly.

So I will repeat:

(1) The configuration report of one website that has this problem, please.

(2) One working URL that results in "access denied". In other words, something we can click.

(3) The screenshot of the Permissions tab of the category that relates to (2) above.

Thank you.

If we search for "you do not have permissions to access this page" then, I'm sure, we may find 170,000 "examples". The reasons why people get into this predicament is because of the way they're organised access to their site (or to parts of their site). I'm sorry if that doesn't sound particularly helpful but I don't know what else to write when I'm feel like I'm working only from theory.

If you search this site for "you do not have permissions to access this page" then you will get over 135 results and for all of these examples, you may be struggling to discover any two cases that are identical. In other words, each case is totally dependent on the configuration of each site that experienced this problem.

I can give you an example of a page on this website that will give you the same result (as what we are discussing in this topic) but that example does not yield the same outcome for me me because of different security permissions that I have to you. This is something that we have to keep in mind in dealing with these "you do not have permissions to access this page" issues.

Hello there,

I am super administrator of a Forum which denies me access in the front end to a topic ( www.regularrocker.nl/index.php/forum/10-fan-stuff/12-old-ticket ).
What could be the cause of this?
I have upgraded to the most recent versions of Kunena Forum and Seuarch Plugin.

Looking forward to a reply.

For background and other relevant information that may assist you, please also read Sometime users getting: you do not have permissions to access this page

Hi Sozzled,

Thanks for your prompt reply. I'll put everything into one post then:

1) Configuration report

Database collation check: The collation of your table fields are correct

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This message contains confidential information

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Kunena menu details:

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ID	Name	Menutype	Link	Path
64	Forum	kunenamenu	view=home&defaultmenu=65	forum
68	no reactions	kunenamenu	view=topics&layout=default&mode=noreplies	no-reactions
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Kunena version detailed: Kunena 2.0.2 | 2012-09-02 [ Botschafter ]
| Kunena detailed configuration:

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Kunena config settings:
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| Kunena integration settings:

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Kunena - AlphaUserPoints Enabled: activity=1 avatar=1 profile=1 activity_points_limit=0
Kunena - Community Builder Enabled: access=1 login=0 activity=1 avatar=1 profile=1 private=1
Kunena - Gravatar Disabled
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Kunena - UddeIM Enabled: private=1

| Joomla! detailed language files installed:

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Joomla! languages installed:
en-GB	English (United Kingdom)
nl-NL	Nederlands - nl-NL

Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: Kunena Login 2.0.2

2) Here's the page that denies access:
www.regularrocker.nl/index.php/forum/10-fan-stuff/12-old-ticket

3) I am assuming you are referring to the Permissions tab in the back end:

which is less obvious if you are working on a translated version of Joomla! Tell me if I'm wrong!

In this particular case, the access denial is only applied to one single topic in the category, not the entire category.
I accessed de SQL database and checked the particular lines in the Kunena table but to no avail: I couldn't find anything peculiar.

By the way Kunena.org Forum seems to encounter the same issue here:
www.kunena.org/forum/K-2-0-Support/12383...ter-upgrade-to-2-0-1
www.kunena.org/forum/192-Kunena-20-issue...-the-arabic-language

Looking forward to your reply.

Hi Sozzled

I turned OFF Kunena Caching Settings this morning at 6.30am

Caching No

Just checked all logs tonight 7.30pm
Problem has now stoped, so it seems to be a cache error generated within Kunena.
I can live without Kunena cache on my sites.

users randomly are getting this error,then they are trying to loggin, posting or using "thank you" button. Sometime they getting this,sometime not.

Database collation check: The collation of your table fields are correct

Legacy mode: Enabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Enabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 128M | Max file upload: 20M

Kunena menu details:

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ID	Name	Menutype	Link	Path
168	Forumas	mainmenu	Itemid=159	kunenaforum
159	Forumas	kunenamenu	view=home&defaultmenu=161	forumas
169	Diskusijos	topmenu	Itemid=160	kunenaforum
160	Rodyklė	kunenamenu	view=category&layout=list	forumas/rodyklė
161	Naujos temos	kunenamenu	view=topics&mode=replies	forumas/naujausi
162	Nauja tema	kunenamenu	view=topic&layout=create	forumas/nauja-tema
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Kunena version detailed: Kunena 2.0.2 | 2012-09-02 [ Botschafter ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
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threads_per_page	20
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First things first. We do not test Kunena on J! 1.5 running with the System - Legacy plugin enabled. Please read Legacy mode . Joomla systems running with legacy mode enabled are not supported by Joomla and they are not supported by us.

Secondly, you have two conflicting menu items. Please restore the original Kunena menu. There are many topics in this forum (and the FAQs page) that explain how to restore your Kunena menu.

Thirdly, if you are having problems with K 2.0.2 and the K 1.7 Blue Eagle template, we advise you to use the K 2.0 Blue Eagle template.

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Hi Sozzled,

You redirected me here, and I tried to meet your instructions to provide information on a proper error diagnostic. Still looking forward to your view on the cause of my problem.
The solutions you suggest above are concerning Chrustik's request, right?

Looking forward to any new insights!