- Posts: 4
- Thank you received: 0
Kunena 6.2.6 released
The Kunena team has announce the arrival of Kunena 6.2.6 [K 6.2.6] which is now available for download as a native Joomla extension for J! 4.4.x/5.0.x. This version addresses most of the issues that were discovered in K 6.1 / K 6.2 and issues discovered during the last development stages of K 6.2
Question Profiles not saving (avatars not uploading)
Joomla 1.5.20
Kunena 1.6
(theme used: Blue Eagle)
Same result. No upload.
Turns out... nothing is updating in the profile. I tried editing any of the fields like birthday, etc. After clicking "save", I get returned to the begining of the profile (like I would expect even if it was working). But none of the data is changed. I will edit this topic title to reflect that this does not appear to be simply an avatar issue.
Please Log in or Create an account to join the conversation.
As I mentioned in a previous post, it all works if I log in as administrator on the front-end. Have you tried that?
So what is preventing user access, I wonder?
Please Log in or Create an account to join the conversation.
I don't accept the suggestion "try another browser" was intended in the manner that you concluded it was.dytlyf wrote: Try another browser!!? I don't intend to be sarcastic, but does this mean I must place a message somewhere on my site that says: "Visitors, please note - if you join the forum and find that you can't upload your avatar, please try different browsers until you succeed."
Surely this must be a Kunena issue?
[And, the avatar issue] is not the only problem. If the front-end language and time zone are not the same as the Joomla! global settings, they cannot be changed in the user profile either, nor can the profile information such as birth date etc. In fact, the profile cannot be edited at all.
For us, as volunteers in the community, who are trying to understand why it is that for some users there is a problem (or a problem that we are unable to reproduce), we may have other intentions; for example we may be trying to isolate whether the cause of the problem is browser-dependent or not and, under those circumstances, "try another browser" seems entirely appropriate.
Let me give you a practical example: we get many people who report issues with Internet Explorer 7; we are aware of problems, peculiar to that browser, that affect users and Kunena. Resolving the many IE7 issues, specifically, was, in fact, responsible for delaying K 1.6 by several weeks!) I don't have IE7 (I have IE8 and Firefox 3.6.10) but that's all that I have. Others of us, who try to assist users, have Google Chrome, Safari and Opera ... but very few of us have IE7. So, when someone says "I use IE7 and I have a problem" we need to know if the problem is because they have IE7 or because they've done something else. It seems reasonable, to me, that we should be able to ask people to confirm their problem with a simple test so that we can attend to other problems ourselves.
So, no, it's absurd to suggest that users place notices on their website like "if you can't use certain features on this website site, try a different web-browser until you succeed". What, instead, would be better is to say "certain features on this website will not work due to the limitations of Internet Explorer 4.0", wouldn't you agree?
Without seeing the configuration settings of the problem sites, I am no closer to understanding what's preventing avatar uploads. How about we show a more co-operative spirit instead of complaining that some of the suggestions that others make might be a waste of your valuable time. Our time is valuable to us, too, you know.
Further, let's try to stay focused on one problem per topic. The subject of this topic is about avatars not uploading. Let's not confuse things by introducing other problems, such as setting the time zone or birthdate. If the real problem is that users cannot edit any of their own details, then let's just discuss that ... as a separate topic. In that case, the avatar upload issue may only be small symptom of a bigger problem.
Last of all, before we dismiss the cause of the problem as not being web browser-related, what browser are you using? :dry:
Blue Eagle vs. Crypsis reference guide
Read my blog and
Please Log in or Create an account to join the conversation.
I accept your points, but I have reason to believe that it is not just an avatar upload problem. As another user and I found, no profile changes can be made, including the avatar. As I also mentioned in a previous post, I can make changes when I log in on the front-end as administrator. Perhaps this is a pointer to the cause of the problem?
If using another browser solves the problem, I don't see it as a solution in my case, other than proving that one browser works and the other not. Since launching the site in question a number of users have already registered on the forum, and that obviously implies that different browsers will be used. I have considered switching to Agora, but I like the 'look and feel' of Kunena, so I am prepared to try and help solve this problem.
Now, consider this totally unrelated issue: Some time ago I installed the aiContactSafe component, but I removed it again because I had trouble with it accepting the captcha code. I was advised on their forum to make certain changes to my htaccess file, which I didn't want to do, since I don't use htaccess. It apparently had something to do with the livesite parameter in the configuration.php file. Could this be the same issue in Kunena?
Please Log in or Create an account to join the conversation.
Now that the original poster (who has not been engaged in this discussion topic for a couple of days) has changed the subject to include the broader issues of not being able to save user profiles, let us concentrate on that issue first, for the time being, because it is the most important.I accept your points, but I have reason to believe that it is not just an avatar upload problem. As another user and I found, no profile changes can be made, including the avatar.
A quick search of this forum on this broader issue shows that there have been several topics started on this issue and some of them are still running now. I don't intend to address all these topics individually even though the causes of the problems may be as different as every installation of Joomla is different. Without seeing your configuration report I can only make general comments, anyway. It is in your interests to read the sticky posts in this Support category because many of them will save you (and us) time.
Most of these "I cannot save my user profile" issues are related to Javascript and nearly all of those are related to the proper functioning of the Mootools 1.2.4 library that is installed with Joomla 1.5.19 and onwards. Many other Joomla extensions (i.e. components, modules, plugins, languages and templates) may install their own Javascript libraries and, in some cases, those libraries actually interfere or (in some cases) disable the Mootools 1.2.4 library. Our experience has shown that this is nearly always the case. Your configuration report will provide some clues whether this problem has implications involving Javascript.
Problems that concern uploading avatars per se (in isolation of anything else) generally fall into one of two categories: (a) installation problems with Kunena in the first place and (b) site security issues.
.htaccess - the filename is pronounced (dot)-htaccess - is an important file for your website. The .htaccess "template" file, that ships with Joomla - that you rename htaccess.txt -> .htaccess) - should be used. If you are not using this file, we strongly recommend that you do use it and implement Joomla's Search Engine Optimization (SEO) features that rely on the existence of this .htaccess file for improved site security.I don't use htaccess.
I have successfully uses aiContactSafe (but not with K 1.6), without making changes to my .htacess file, and so I don't know if this is relevant to your case or not.
Regarding your ability to make changes when you login as a site administrator: this fact seems to suggest that your site has some security issues and it may pay to read Securing Kunena .
Other components may have an impact on your situation including, among others, whether you are running J! 1.5 in legacy mode . But I think it would help matters a lot more if we saw your configuration report before we jump to further conclusions, wouldn't you agree?
Blue Eagle vs. Crypsis reference guide
Read my blog and
Please Log in or Create an account to join the conversation.
Chrome version 6 onwards ( i am using 7.0.544.0 dev) cannot save profiles, or make ANY changes after you click the edit button.
Internet Explorer 9 must be run in compatible mode, otherwise it has the same problem.
This is a clean install, fresh Joomla v 1.5.21
Firefox has no problems.
I have tried changing template, installing onto another server and a few other "tweaks" however.. Chrome seems to be the problem.
If you want my config settings, please PM me. I will happily send them over. BTW, i am on a 64bit machine (windows 7 ultimate) , however my 32bit laptop has the same problem.
Please Log in or Create an account to join the conversation.
- DanJRWalsh
- Offline
- Junior Member
- Posts: 17
- Thank you received: 0
I can confirm the same exact problemJugglesXP wrote: So.. I have the same problem.
Chrome version 6 onwards ( i am using 7.0.544.0 dev) cannot save profiles, or make ANY changes after you click the edit button.
Internet Explorer 9 must be run in compatible mode, otherwise it has the same problem.
This is a clean install, fresh Joomla v 1.5.21
Firefox has no problems.
I have tried changing template, installing onto another server and a few other "tweaks" however.. Chrome seems to be the problem.
If you want my config settings, please PM me. I will happily send them over. BTW, i am on a 64bit machine (windows 7 ultimate) , however my 32bit laptop has the same problem.
Please Log in or Create an account to join the conversation.
I just verified the bug in latest Chrome -- for some reason it doesn't save the data. We need to investigate what can cause this.
Please Log in or Create an account to join the conversation.
I have confirmed the problem also exists on Chrome 8.0.550.0 canary build
I switched joomla SEO off as well, it had not effect.
Please Log in or Create an account to join the conversation.
Database collation check: The collation of your table fields are correct
Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Enabled |
This message contains confidential informationhtaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 128M | Max file upload: 50M
Kunena version detailled: Installed version: 1.6.0 | Build: 3620 | Version name: Spika | Kunena detailled configuration:
Warning: Spoiler![th]Kunena config settings:[/th]
board_title ClubCS.NeT board_offline 0 board_ofset 0 offline_message <h2>The Forum is currently offline for maintenance.</h2>
<div>Check back soon!</div>enablerss 1 enablepdf 1 threads_per_page 20 messages_per_page 6 messages_per_page_search 15 showhistory 1 historylimit 6 shownew 1 jmambot 0 disemoticons 0 template infinityhu16 showannouncement 1 avataroncat 1 catimagepath category_images/ showchildcaticon 1 annmodid 62 rtewidth 450 rteheight 300 enableforumjump 1 reportmsg 1 username 1 askemail 0 showemail 0 showuserstats 1 showkarma 1 useredit 1 useredittime 0 useredittimegrace 600 editmarkup 1 allowsubscriptions 1 subscriptionschecked 1 allowfavorites 1 maxsubject 50 maxsig 300 regonly 0 changename 0 pubwrite 0 floodprotection 0 mailmod 0 mailadmin 0 captcha 0 mailfull 1 allowavatar 1 allowavatarupload 1 allowavatargallery 1 imageprocessor gd2 avatarquality 65 avatarsize 2048 allowimageupload 0 allowimageregupload 1 imageheight 800 imagewidth 800 imagesize 150 allowfileupload 0 allowfileregupload 1 filetypes zip,txt,doc,gz,tgz filesize 120 showranking 1 rankimages 1 avatar_src fb_profile pm_component userlist_rows 30 userlist_online 1 userlist_avatar 1 userlist_name 1 userlist_username 1 userlist_posts 1 userlist_karma 1 userlist_email 0 userlist_usertype 0 userlist_joindate 1 userlist_lastvisitdate 1 userlist_userhits 1 latestcategory 0 showstats 1 showwhoisonline 1 showgenstats 1 showpopuserstats 1 popusercount 5 showpopsubjectstats 1 popsubjectcount 5 usernamechange 0 rules_infb 1 rules_cid 46 rules_link www.kunena.com/ help_infb 1 help_cid 1 help_link www.kunena.com/ showspoilertag 1 showvideotag 1 showebaytag 1 trimlongurls 1 trimlongurlsfront 40 trimlongurlsback 20 autoembedyoutube 0 autoembedebay 1 ebaylanguagecode en-us fbsessiontimeout 1800 highlightcode 0 rss_type topic rss_timelimit month rss_limit 100 rss_included_categories rss_excluded_categories rss_specification rss2.0 rss_allow_html 1 rss_author_format name rss_author_in_title 1 rss_word_count 0 rss_old_titles 1 rss_cache 900 fbdefaultpage categories default_sort asc alphauserpointsnumchars 0 sef 1 sefcats 0 sefutf8 0 showimgforguest 1 showfileforguest 1 pollnboptions 4 pollallowvoteone 1 pollenabled 1 poppollscount 5 showpoppollstats 1 polltimebtvotes 00:15:00 pollnbvotesbyuser 100 pollresultsuserslist 1 maxpersotext 50 ordering_system mesid post_dateformat ago post_dateformat_hover datetime hide_ip 1 js_actstr_integration 0 imagetypes jpg,jpeg,gif,png checkmimetypes 1 imagemimetypes image/jpeg,image/jpg,image/gif,image/png imagequality 50 thumbheight 32 thumbwidth 32 hideuserprofileinfo put_empty integration_access joomla integration_login joomla integration_avatar communitybuilder integration_profile kunena integration_private none integration_activity jomsocial boxghostmessage 0 userdeletetmessage 0 latestcategory_in 1 topicicons 1 onlineusers 1 debug 0 catsautosubscribed 0 showbannedreason 0 version_check 1 showthankyou 1 showpopthankyoustats 1 popthankscount 5 mod_see_deleted 0 bbcode_img_secure text listcat_show_moderators 0
Third-party components: AlphaUserPoints: Disabled or not installed | CommunityBuilder: Installed (Version : 1.2.3) | Jomsocial: Disabled or not installed | UddeIm: Disabled or not installed
Plugins: System - Mootools12: Disabled | System - Mootools Upgrade: Enabled | JFirePHP: Disabled or not installed | Kunena Discuss: Disabled or not installed | Kunena Search: Disabled or not installed | My Kunena Forum Menu: Disabled or not installed
Modules: Kunena Latest: Disabled or not installed | Kunena Stats: Disabled or not installed | Kunena Login: Disabled or not installed
Hi
Same issue here. using Firefox 3.6.10.
I want to uninstall Community Builder, only this problem prevents me to do it.
I have to use CB avatars until this is fixed.
Enabled the mootools upgrade plugin, but with the same result.
Edit: Tested with Internet Explorer 8, profile update and avatar upload works.
Please Log in or Create an account to join the conversation.