Question upload path not found

Hi,

On a Kunena forum on which I am an admin, file uploads are broken.

The path exists and it is writeable by the webserver, file uploads are enabled for reg.users in the config, but file uploads don't work.

Any thoughts?

Thanks

PS Yes, I am aware this site is not running the latest Joomla and Kunena; the site admin has been advised an asked to act quickly.

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 128M | Max file upload: 8M

Joomla default template details : rover | author: Martijn de Jong | version: 1.0.0 | creationdate: 12 augustus 2011

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.7.0 | creationdate: 2011-08-29

Kunena version detailled: Installed version: 1.7.0 | Build: 5135 | Version name: Tale | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_title	Rover community
board_offline	0
board_ofset	0.00
offline_message	<h2>We zijn even in onderhoud!</h2><br /> Momenteel is het forum in korte onderhoud. Wij vragen om uw begrip.
enablerss	1
enablepdf	1
threads_per_page	20
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template	default
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allowfavorites	1
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regonly	0
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floodprotection	0
mailmod	0
mailadmin	0
captcha	0
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allowavatar	1
allowavatarupload	1
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imagesize	150
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filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
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latestcategory
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Third-party components: Jomsocial 2.2.4

Third-party SEF components: None

Plugins: System - Mootools Upgrade: Disabled | System - Mootools12: Disabled | Kunena Discuss 1.7.0 | My Kunena Forum Posts 1.7.0

Modules: Kunena Latest 1.7.0

Thanks, Colin

Yeah, these questions about "I can't upload attachments" are difficult for us to answer. The biggest problem is that 99% of websites around the world (including this one) that are based on a solid Joomla footing don't have these kinds of problems. That's the biggest problem: helping to educate other people about best practice in web development.

Enough on this - you've heard it all before. I suggest that you read what I wrote a few moments ago in Cannot Upload FIle attachment, or image. Of course, everyone's situation is different but I have not yet encountered a situation that can't be solved (if you put enough hours into analysing what's going on).

Hi Sozzled,

Thanks as usual for your timely response.

I've tried the obvious things mentioned in that other thread without getting anywhere.

In this particular case, I think this particular problem (and similar ones like it) arose because the site was developed on one host, and then subsequently moved to its permanent location upon deployment. Somewhere along the line, a path got hard-coded. At least, that is my educated guess.

Fortunately, it isn't my problem. But I thought I would have a go at solving it.

I searched the form for "upload path not found" and I didn't turn over any results. If that's actually an error message that the user is getting in this case (when attempting to upload an attachment) then I'm at a loss to understand why this is happening. As you say, the folder ../media/kunena/attachments exists and (I assume) meets the criteria recommended by Joomla as far as permissions are concerned. So, if these assumptions are correct, what else is there?

Well, the key piece of information missing from the first message was this:

I think this particular problem (and similar ones like it) arose because the site was developed on one host, and then subsequently moved to its permanent location upon deployment.

Now it has long been my deeply-held view that, if you are developing a website then you should conduct that development work on the environment where it will be used. That's not to say that you don't have a test site (for establishing proof-of-concept) independently of the live site and neither is it to say that you have to expose the live site to the world before it's ready either. There are ways of taking care of those things. The message that I've been trying to get across is that is it virtually pointless to build a site on your PC, say, using WAMP/XAMPP, or build it under IIS and then deploy the site on a differently hosted environment running different database server, webserver and/or PHP. This is the message that I have written many, many times and I would refer you to the more detailed examination of the issues in Support for PC-hosted websites (e.g. WAMP, XAMPP) .

I suspect that one key difference between the two environments in this case - between development and deployment - is PHP. Different PHP configurations can affect Kunena.

This is what I suggest:

(1) Upgrade Joomla;
(2) Fix up the SEO settings (they're not the recommended values);
(3) Upgrade Kunena and the two add-ons that were installed, too; and
(4) Set Forum Configuration » Uploads » Images » Check MIME Types = No

Hi,

I have very similar issue - can't upload attachments. Its strange that I could do that a while ago, but not anymore. And I haven't changed anything during this time....

If user uploads attachment (image file) and submits the post, just an empty post appears - its not showing neither text or image. If attachment is not included then everything is OK.

I've tried the suggested methods, no luck.

/media/kunena/attachments exists (and I can see the uploaded files there) and permissions are OK. The path looks alright for me. Images sizes are OK as well.

I use Kunena 1.6.3 and haven't upgraded, because my template is designed for Kunena 1.6 only.

Any ideas? I really need help with this one, because my users upload attachments very often.

Thanks,
Hannes

There is no support for K 1.6.3 and I'm sorry to hear that you're in your present situation. If anyone else in the community has information that might help someone who is using K 1.6.3 then I hope they read this topic and reply to you. There's nothing more I can suggest until you upgrade to a supported version of Kunena (in other words, K 1.7.1). K 1.6.3 has not been a supported version for nearly 7 months.

In best case your template has only changed images and css files. If that's true, you should be able to update the template by yourself pretty easily (just copy new versions of all php files from the default template).

I would test it in a test site.