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Blue Eagle 5 v1.5.4 has been Released (13 Sep 2020)

The Kunena team has announce the arrival of Kunena template Blue Eagle 5 v1.5.4 which is now available for download. This version addresses most of the issues that were discovered in development.

× This category is only for reporting defects or problems with Kunena 1.6 test versions with Joomla 1.6. This is NOT a support forum - there is no support for test versions. Users should NOT install K 1.6 alpha or beta test versions on websites with live production data.

Question Profiles not saving?

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9 years 7 months ago #1 by RickA
Profiles not saving? was created by RickA
I am running the latest official release of Joomla and the latest official release of Kunena and I am having a issue where if I try and change any profile settings they are not reflected after I hit save including avatars. I get no errors ... its just the avatar does not show nor does any any information I enter and save in the profile stick.

What could I be doing wrong?

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9 years 7 months ago - 9 years 7 months ago #2 by sozzled
Replied by sozzled on topic Re: Profiles not saving?
G'day, RickA, and welcome to Kunena.

Can I please confirm my understanding of what you have written.

RickA wrote:

I am running the latest official release of Joomla and the latest official release of Kunena

Joomla 1.5.22 and Kunena 1.6.3. Is that correct?
Last edit: 9 years 7 months ago by sozzled.

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9 years 7 months ago - 9 years 7 months ago #3 by RickA
Replied by RickA on topic Re: Profiles not saving?
Joomla 1.6 and Kunena 1.6.3

I guess I should also clarify ... when I say settings not sticking I am speaking specifically as a user not in the admin section. What I save in the admin section as configuration saves and shows as changed. It is information in profile like location, sex, address, avatar etc when updated does not show after being saved.
Last edit: 9 years 7 months ago by RickA.

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9 years 7 months ago #4 by xillibit
Replied by xillibit on topic Re: Profiles not saving?
Hello,

I have just found what is going wrong, the entry for the user in kunena_user isn't created, so you need sync users in Kunena backend.

I don't provide support by PM, because this can be useful for someone else.

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9 years 7 months ago #5 by singletrack
This has been reported here , and here .

The only work around is to sync manually - which is not ideal by any stretch.

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9 years 7 months ago #6 by RickA
Replied by RickA on topic Re: Profiles not saving?
I can only imagine this "bug" is being worked on and a fix will be released shortly? Here is hoping. Other than that issue I am impressed so far with the forum. Good work Kunena team!

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9 years 7 months ago #7 by xillibit
Replied by xillibit on topic Re: Profiles not saving?
Add this part of code in /components/com_kunena/funcs/profile.php line 556 :

[code type=php-brief] $this->_db->setQuery ( "SELECT userid FROM #__kunena_users WHERE userid='{$this->profile->userid}'" );
$table_exist = $this->_db->loadResult ();
if (KunenaError::checkDatabaseError()) return;

if ( empty($table_exist) ) {
$this->_db->setQuery( "INSERT INTO #__kunena_users (userid) VALUES ({$this->profile->userid})" );
$this->_db->query ();
if (KunenaError::checkDatabaseError()) return;
}[/code]

I don't provide support by PM, because this can be useful for someone else.
The following user(s) said Thank You: singletrack

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9 years 7 months ago #8 by singletrack
Thanks so very much!

This fixed the issue and I no longer have to sync all the time manually!

All is good and if I could hit thank you button more, I would!

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9 years 7 months ago #9 by xillibit
Replied by xillibit on topic Re: Profiles not saving?
This fix is now in K1.6.4 and thanks for feedback

I don't provide support by PM, because this can be useful for someone else.
The following user(s) said Thank You: singletrack

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