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Kunena 6.3.7 Released
The Kunena team has announce the arrival of Kunena 6.3.7 [K 6.3.7] in stable which is now available for download as a native Joomla extension for J! 4.4.x/5.0.x/5.1.x/5.2.x. This version addresses most of the issues that were discovered in K 6.2 / K 6.3 and issues discovered during the last development stages of K 6.3
Note: Please go to the Kunena Dashboard after an upgrade so that the Kunena database tables are also updated.
Topics that are moved into this category are generally considered to be closed. Users may want to add additional information but these topics should not be resurrected in order to discuss new problems or unrelated matters.
Solved [Resolved] Posts on forum disappear!
13 years 1 month ago #14
by sozzled
Blue Eagle vs. Crypsis reference guide
Read my blog and
Replied by sozzled on topic Re: Posts on forum disappear!!! ALMOST SOLVED
I would help if I knew where to look. People would save a lot of time waiting for answers, and our time scratching our heads, if they gave us some details about where their problems actually occur. Sometimes we're able to remotely diagnose problems just by looking at a screenshot but, really, nothing beats looking at the real thing. What's the URL of a problem page on the website?
I would not know if the problem is caused by the site template or the Kunena template unless I knew what templates we were talking about. Can we see the configuration reports of the websites where this problem is happening, please? Have you tried to restore you forum to the default settings? Are you using the Blue Eagle template?
I would not know if the problem is caused by the site template or the Kunena template unless I knew what templates we were talking about. Can we see the configuration reports of the websites where this problem is happening, please? Have you tried to restore you forum to the default settings? Are you using the Blue Eagle template?
Blue Eagle vs. Crypsis reference guide
Read my blog and
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13 years 1 month ago - 13 years 1 month ago #16
by sozzled
Blue Eagle vs. Crypsis reference guide
Read my blog and
Replied by sozzled on topic Re: Posts on forum disappear!!! ALMOST SOLVED
Regardless of wherther the site is on an intranet, would you please provide answers to the following qestions:
sozzled wrote: I would not know if the problem is caused by the site template or the Kunena template unless I knew what templates we were talking about. Can we see the configuration reports of the websites where this problem is happening, please? Have you tried to restore you forum to the default settings? Are you using the Blue Eagle template?
Blue Eagle vs. Crypsis reference guide
Read my blog and
Last edit: 13 years 1 month ago by sozzled.
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13 years 1 month ago #18
by sozzled
Blue Eagle vs. Crypsis reference guide
Read my blog and
Replied by sozzled on topic Re: Posts on forum disappear!!! ALMOST SOLVED
Thanks for your report. No, you don't send the report as "code" - you just cut and paste what's produced by the Kunena report generator directly into the message; I've done that for you. Yes, I see that you're using the Blue Eagle template. 
What the configuration restore-to-default button does, is to restore the Kunena forum to "factory settings" but no, you won't lose any categories that you've created or any messages that have been posted or any other changes that are not controlled by the Forum Configuration function. Kunena forums work perfectly well without changing any configuration settings. To be honest with you, in all my websites where I use Kunena, I only change about three values and I leave all the other settings alone.
The problem that we have in trying to find an answer to the question why messages are mysteriously "disappearing" is to try to understand what is actually happening on the target website. Because your site is hidden behind an intranet firewall, this makes remote diagnosis virtually impossible. In cases like these, I refer to what we've written in the past, namely, Support for PC-hosted websites (e.g. WAMP, XAMPP) . I realise that's not very much help but I ask you to try to look at this from our perspective. If you place a website out of reach from the "world" there's really only one person who can help you resolve any difficulties you encounter and we both know who that person is, don't we?
As you probably would know, I've been away from the forum for about two months and I'm slowly reacquainting myself with "everyday" Kunena happenings. This problems discussed in this topic are new to me and therefore I'm simply going back to first principles without fully understanding the specifics of the case. So I apologise if some of my responses have seemed odd or ignorant and I'm sorry if I haven't been effective in giving you the "answers" that you seek. I'm trying my best but, I'm sure you'll agree, this is almost a case of the blind leading the blind here.
What the configuration restore-to-default button does, is to restore the Kunena forum to "factory settings" but no, you won't lose any categories that you've created or any messages that have been posted or any other changes that are not controlled by the Forum Configuration function. Kunena forums work perfectly well without changing any configuration settings. To be honest with you, in all my websites where I use Kunena, I only change about three values and I leave all the other settings alone.
The problem that we have in trying to find an answer to the question why messages are mysteriously "disappearing" is to try to understand what is actually happening on the target website. Because your site is hidden behind an intranet firewall, this makes remote diagnosis virtually impossible. In cases like these, I refer to what we've written in the past, namely, Support for PC-hosted websites (e.g. WAMP, XAMPP) . I realise that's not very much help but I ask you to try to look at this from our perspective. If you place a website out of reach from the "world" there's really only one person who can help you resolve any difficulties you encounter and we both know who that person is, don't we?
As you probably would know, I've been away from the forum for about two months and I'm slowly reacquainting myself with "everyday" Kunena happenings. This problems discussed in this topic are new to me and therefore I'm simply going back to first principles without fully understanding the specifics of the case. So I apologise if some of my responses have seemed odd or ignorant and I'm sorry if I haven't been effective in giving you the "answers" that you seek. I'm trying my best but, I'm sure you'll agree, this is almost a case of the blind leading the blind here.
Blue Eagle vs. Crypsis reference guide
Read my blog and
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13 years 1 month ago - 13 years 2 weeks ago #20
by sozzled
Blue Eagle vs. Crypsis reference guide
Read my blog and
Replied by sozzled on topic Re: Posts on forum disappear!!! ALMOST SOLVED
Let me see if I understand the specifics of this problem and, BTW, the HTML that you posted 5 messages ago did not help me in the least in understanding the problem. I mean, I pasted the HTML into a browser and said to myself, "so what?" Without a context, this code snippet is meaningless.
You say that under certain circumstances (but we're not entirely sure - from reading the first message in this topic - exactly what those circumstances are) messages seem to "disappear". Can I correctly infer from what you have written that messages posted to the forum are simply not there at all? In other words, the messages are not even being stored on the database? Or do you mean something else. Bear with me on this: I'm simply going on words used in the subject of this topic.
It would help to understand the context under which these messages mysteriously disappear. If I could see your website (as a user would see your website) this may assist matters.
I assume that you have carefully looked at the Kunena installation guide and followed the recommendations made in that article. Of course you have, so I'm also assuming that you've established to your own satisfaction that you've got a test website and that Kunena works perfectly well on that test website? Right?
I see that you have some odd settings for your Kunena menu so I assume that you've decided to go your own way as far as setting up the Kunena menu and its related links? No? Maybe you should read the FAQs page and look at the section How do I restore my Kunena menu?
I also see from your configuration settings that you have disallowed image uploads. Maybe this setting changed when you reverted to the default configuration settings. It might help if I could see your updated configuration settings, please.
So, in summary, we have a situation where messages are "disappearing" or not appearing under certain circumstances - seems to happen when you try to upload an image or add an image or post the URL of an image or something along those lines - but we're not entirely sure what kinds of images these are (i.e. are they .JPG or are they .JPEG). And all the "usual" lines of troubleshooting seem to have been exhausted. Would that about correctly summarise the situation?
Sorry to seem a little pedantic about the details but I just want to make sure that I've covered all the bases.
You say that under certain circumstances (but we're not entirely sure - from reading the first message in this topic - exactly what those circumstances are) messages seem to "disappear". Can I correctly infer from what you have written that messages posted to the forum are simply not there at all? In other words, the messages are not even being stored on the database? Or do you mean something else. Bear with me on this: I'm simply going on words used in the subject of this topic.
It would help to understand the context under which these messages mysteriously disappear. If I could see your website (as a user would see your website) this may assist matters.
I assume that you have carefully looked at the Kunena installation guide and followed the recommendations made in that article. Of course you have, so I'm also assuming that you've established to your own satisfaction that you've got a test website and that Kunena works perfectly well on that test website? Right?
I see that you have some odd settings for your Kunena menu so I assume that you've decided to go your own way as far as setting up the Kunena menu and its related links? No? Maybe you should read the FAQs page and look at the section How do I restore my Kunena menu?
I also see from your configuration settings that you have disallowed image uploads. Maybe this setting changed when you reverted to the default configuration settings. It might help if I could see your updated configuration settings, please.
So, in summary, we have a situation where messages are "disappearing" or not appearing under certain circumstances - seems to happen when you try to upload an image or add an image or post the URL of an image or something along those lines - but we're not entirely sure what kinds of images these are (i.e. are they .JPG or are they .JPEG). And all the "usual" lines of troubleshooting seem to have been exhausted. Would that about correctly summarise the situation?
Sorry to seem a little pedantic about the details but I just want to make sure that I've covered all the bases.
Blue Eagle vs. Crypsis reference guide
Read my blog and
Last edit: 13 years 2 weeks ago by sozzled.
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